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Enroll your macOS device with the Intune Company Portal app to gain secure access to your work or school email, files, and apps.
Organizations typically require you to enroll your device before you can access proprietary data. After your device is enrolled, it becomes managed. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune. To get continuous access to work or school information on your device, you must set up your device to match your organization's policy settings.
This article describes how to use the Company Portal app for macOS to set up and maintain your device so that you meet your organization's requirements.
What to expect from the Company Portal app
During initial setup, the Company Portal app requires you to sign in and authenticate yourself with your organization. Company Portal then informs you of any device settings you need to configure to meet your organization's requirements. For example, organizations often set minimum or maximum character password requirements that you'll be required to meet.
After you enroll your device, Company Portal will always make sure that your device is protected according to your organization's requirements. For example, if you install an app from a source that's not trusted, Company Portal will alert you and might restrict access to your organization's resources. App protection policies like this one are common. To regain access, you'll likely need to uninstall the app.
If after enrollment your organization enforces a new security requirement, such as multi-factor authentication, Company Portal will notify you. You'll have the chance to adjust your settings so that you can continue to work from your device.
To learn more about enrollment, see What happens when I install the Company Portal app and enroll my device?.
Get your macOS device managed
Use the following steps to enroll your macOS device with your organization. Your device must be running macOS 10.12 or later.
Note
Throughout this process, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.
Install Company Portal app
Important
Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.
Enroll your Mac
Troubleshooting and feedback
If you run into issues during enrollment, go to Help > Send Diagnostic Report to report the issue to Microsoft app developers. This information is used to help improve the app. They'll also use this information to help resolve the problem if your IT support person reaches out to them for help.
After you report the problem to Microsoft, you can send the details of your experience to your IT support person. Select Email Details. Type in what you experienced in the body of the email. To find your support person's email address, go to the Company Portal app > Contact. Or check the Company Portal website.
Additionally, the Microsoft Intune Company Portal team would love to hear your feedback. Go to Help > Send Feedback to share your thoughts and ideas.
Unverified profiles
When you view the installed mobile device management (MDM) profiles in System Preferences > Profiles, some profiles might show an unverified status. As long as the management profile shows a verified status, you don't need to be concerned.
The management profile is what defines the MDM channel connection. As long as the management profile is verified, any other profiles delivered to the machine via that channel inherit the security traits of the management profile.
Updating the Company Portal app
Updating the Company Portal app is done the same way as any other Office app, through Microsoft AutoUpdate for macOS. Find out more about updating Microsoft apps for macOS.
Next Steps
Still need help? Contact your company support. For contact information, check the Company Portal website.
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This article lists and describes the different settings you can control on macOS devices. As part of your mobile device management (MDM) solution, use these settings to allow or disable features, set password rules, allow or restrict specific apps, and more.
These settings are added to a device configuration profile in Intune, and then assigned or deployed to your macOS devices.
Note
The user interface may not match the enrollment types in this article. The information in this article is correct. The user interface is being updated in an upcoming release.
Before you begin
Create a macOS device restrictions configuration profile.
Note
These settings apply to different enrollment types. For more information on the different enrollment types, see macOS enrollment.
Built-in AppsUnite App Websites Macos AppSettings apply to: All enrollment types
Cloud and storageSettings apply to: All enrollment types
Connected devicesSettings apply to: All enrollment types
DomainsSettings apply to: All enrollment types
GeneralSettings apply to: All enrollment types
Settings apply to: User approved device enrollment, Automated device enrollment (supervised)
Settings apply to: Automated device enrollment
Password
These settings use the Passcode payload (opens Apple's web site).
Important
On macOS devices running 10.14.2 to 11 (except all versions of macOS 10.15 Catalina), users are prompted to change the device password when the device updates to a new major OS version. This password update happens once. After users update the password, any other password policies are enforced.
Also, any time the password policy is updated, all users running these macOS versions must change the password, even if the current password is compliant with the new requirements. For example, when your macOS device turns on after upgrading to Big Sur (macOS 11), users need to change the device password before they can sign in.
Settings apply to: All enrollment types
Privacy preferences
On macOS devices, apps and processes often prompt users to allow or deny access to device features, such as the camera, microphone, calendar, Documents folder, and more. These settings allow administrators to pre-approve or pre-deny access to these device features. When you configure these settings, you manage data access consent on behalf of your users. Your settings override their previous decisions.
Unite App Websites Macos Safari
The goal of these settings is to reduce the number of prompts by apps and processes.
This feature applies to:
Unite App Websites Macos High Sierra
Settings apply to: User approved device enrollment, Automated device enrollment
Restricted apps![]() Settings apply to: All enrollment typesMacos App Store
Next steps
Assign the profile and monitor its status.
![]() Macos App Download
You can also restrict device features and settings on iOS/iPadOS devices.
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